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Cookie Policy

Last updated: March 2025

📅 Last updated: March 20, 2025

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners.

This Cookie Policy explains what cookies Forward Louisville uses, why we use them, and how you can control them. By using our website at forwardlouisville.com, you consent to our use of cookies as described in this policy.

Who We Are

Forward Louisville is a local business directory serving the Louisville, Kentucky community. Our website connects residents with trusted local businesses across a range of categories including restaurants, home services, health and wellness, legal services, automotive, beauty, and finance.

If you have questions about our use of cookies, you can contact us at [email protected].

Types of Cookies We Use

We use the following types of cookies on our website:

1. Strictly Necessary Cookies

These cookies are essential for the website to function properly. They cannot be switched off in our systems. They are usually set in response to actions you take, such as filling out a form or setting your preferences. You can set your browser to block these cookies, but some parts of the site will not work as a result.

2. Performance & Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and how visitors move around the site.

3. Functional Cookies

These cookies allow the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

4. Third-Party Cookies

Some cookies on our site are placed by third-party services. We do not control these cookies and they are subject to the privacy policies of the respective third parties.

Cookies We Use

The table below lists the specific cookies used on Forward Louisville and explains what each one does:

Cookie Name Provider Purpose Duration
_ga, _gid Google Analytics Used to distinguish users and track website traffic and usage patterns. 2 years / 24 hours
Google Fonts Google LLC Used to serve custom fonts on our website. Google may log font requests. Session
Google Maps Google LLC Used to display interactive maps on business profile pages. Varies
GHL Session GoHighLevel / LeadConnector Used by our form and CRM provider to process form submissions and manage contact data. Session
Preference cookies Forward Louisville Used to remember your search preferences and category selections during your visit. Session

Third-Party Services

Our website uses the following third-party services that may set their own cookies:

  • Google Analytics — We use Google Analytics to understand how visitors use our site. Google's privacy policy is available at policies.google.com/privacy.
  • Google Fonts — We use Google Fonts to display custom typography. Fonts are loaded directly from Google's servers.
  • Google Maps — Business profile pages include Google Maps embeds to display business locations.
  • GoHighLevel / LeadConnector — Our forms and lead capture tools are powered by GoHighLevel. Their privacy policy is available at gohighlevel.com/privacy-policy.
  • Zapier — We use Zapier to automate data processing between our systems. Their privacy policy is available at zapier.com/privacy.

How to Control Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in the following ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you refuse cookies, some parts of our website may not function properly.

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

Opt Out of Google Analytics

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Do Not Track

Some browsers include a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Our website does not currently respond to Do Not Track signals, but we respect your right to privacy and provide the opt-out options listed above.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

  • Email: [email protected]
  • Website: forwardlouisville.com
  • Location: Louisville, Kentucky, United States
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